Skype Call Recorder 5.5
Skype Call Recorder is widely used by many Skype users and business call centers. It is used for recording high quality Skype audio and video calls on both sides automatically. As the best quality Skype Call Recorder, It can support many kinds of audio ...
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Call Center Agent Visio Template Download
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26$29.95
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27EasyErlang 2.5
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers. It analyzes customer telephone call traffic, calculates how many customer ... -
28PerSonoCall Consumer Edition 2.1
Plantronics software enables the integrated call control features for Plantronics audio devices including call answer/end and synchronized mute with your softphone. PerSonoCall Consumer Edition Software for Windows provides integration between Skype ...Freeware -
29AsteriskPhoneAgent 2.1.14
Asterisk Phone Agent (APA) is a Computer Telephony Integration (CTI) application that integrates with your Asterisk PBX and allows you to perform various telephone operations from your PC. Contact List Make calls easily by using a customizable contact ...Freeware -
30Skype Recorder 6.0
To businessman, Skype Recorder can absolutely help to enhance the customer service of call center. The Machine Bind License is recommended to business call centers. Once the Skype Recorder has been authorized to a specified machine in the business ...$29.95
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31Voicent Predictive Dialer 5.1.0
Voicent Agent Dialer is a predictive dialer and semi automatic dialer combined for telemarketing campaigns.In predictive dialing mode, the system can utilize multiple phone lines and supports unlimited agents. The system can automatically dials on multiple ...Freeware -
32IEX TotalView 3.1
IEX TotalView Workforce Management software, now named NICE IEX Workforce Management, enables even the most complex multi-site, multi-skill and multi-channel call centers to forecast staffing needs, schedule their representatives’ time, and ... -
33MXIE 6.0
Main features: - One-click to call – start / receive and control calls via mouse, keyboard or telephone - Built-in softphone - MXconnect™ lets you make any phone your business phone, and maintain call control through MXIE - Find ... -
34SIP PBX v2 2.6
A Free Windows SIP PBX, with rich and powerful features like ACD(Automatic Call Distribution), Ring Group, Call Parking, Auto Attendant, Pickup Group, Conference, Auto-Dialer, Database CDR report, Database PBX Status Report, and much more. You can set ...Freeware -
35Engage Coach 6.2
Engage Coach also features a unique Alignment Index that measures how closely the learner has assessed the call compared to the expert coach.$149.99 -
36PrettyMay Voice Plugin for Skype
With PMVPS, you can record and replay any Skype call easily. PMVPS offers many features, such as call recording, voicemail, music-sharing during a conversation, and saving Skype voicemails to local audio files. PMVPS also allows you to use SkypeOut ...Freeware -
37WhoCalls Caller ID detection 2.0.5
It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call ...$20.00 -
38CT Developer Studio 2.0
CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...$99.00 -
39Mizu Webphone 4.8
It can call any other SIP soft phone (for free charge) or any landline or mobile number via your softswitch or a VoIP service provider of your choice. The webphone can be also controlled with a simple to use JavaScript API and it is completely customizable.$500.00
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40Auto Dialer Operator Predictive
In many cases, the agent never reaches a live person. With our Auto Dialer, a robust call center with all the most useful features can be up and running within hours instead of days or weeks. This process will increase your hourly active time from a ...$449.00
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41ExtendSim8 LT 8.0
The ExtendSim is a limited, non-expiring, working copy of ExtendSim that includes complete manual sets (in electronic format). One of the great things about this is that you can actually build dynamic models. Explore ExtendSim capabilities with the pre-built ...$100.00 -
42LiveReception 7.8
LiveReception is an integrated multi-channel communication platform that facilitates real- time sales, customer service and marketing. It takes less than 5 seconds to start providing live assistance to your online customers via live chat using LiveReception. -
43NinjaLite 4.9
Main Features: - Touch-tones [DTMF] - 2 Lines - separately adjustable Ringtone, Speaker and Microfon - Line Hold - Do Not Disturb - Inbound Call "Ignore" - Inbound Call forwarding to an internet voicebox - Inbound Call forwarding to a local ... -
44Cuba Server for Remedy (Avaya
Also it can indicates status of call – eg ‘number called’, ‘busy’, ‘call hung up’, etc. Cuba supports most business grade telephone systems.$3,000.00 -
45ActivaTSP 1.6
More advanced features such as call screen-popup, ACD queues login/logout/pause/unpause and even predictive calls are also supported.Freeware -
46Rander Reports 1.1
It can also have facilities like Call blocking, forwarding, transfer, etc. Now, the Rander Reports program is a freeware that can be used with Rander software. -
47Nexans NVT 3.1
The Visio libraries of intelligent drawing shapes cover all LANmark, LANconnect and LANsense systems. This useful support tool will allow you to quickly and easily create professional drawings of the cabling system distributors (FD, BD, CD). Presented ...Freeware -
48SentryWorks Screen Recorder 2.0
For example, you can monitor contact center agents, create stunning online tutorials, presentations and product demos, and training and eLearning materials.Freeware -
49AutoSecretary 4.0
Most of the computer telephony solutions, you may have ran into, require additional hardware for call processing and voice recognition. Autosecretary offers absolutely different approach, utilizing innovative software voice processing technology. It ...$150.00 -
50AverageTime 1.0
Very useful in call center applications, such as finding the average handle time for a series of calls, or for finding the average wait time on a series of queues. Also useful for exercise tracking, such as entering in lap times for a series of days ...Freeware